Technical Support
Our technical support staff is committed to answering your calls, faxes and emails promptly. As filing deadlines approach we will work hard to ensure that your submission(s) can be made accurately and on time. We encourage you to contact us with any problem you've been struggling with for more than 10 minutes (especially toward the end of the season), we'll do our very best to help you.
While we strive to answer each call immediately, we cannot guarantee that you will speak to one of our staff right away. If you get our voice-mail, please leave a message detailing your question and including your contact information; we will call you back as soon as we possibly can.
Online resources are also available to give you answers to the most common issues. Downloads of the most recent program releases (and prior year's versions) and documentation are available as well.
Technical support is available in English and French and is included with your purchase of T4 TimeSaver.
English Technical Support
For support in English please contact us at:
Toll-free: 800 268 3211
Toronto: 416 495 1624
Fax: 416 495 0044
E-mail: support@t4timesaver.com
French Technical Support
For support in French, please contact us at:
Quebec: 514 499 9669
Technical Support Forum
You can also visit the T4 TimeSaver User Group Forum to post a question, comment or solution online. Our technical support staff will promptly resolve your query and other T4 TimeSaver users will also be able to benefit from your experience.
Technical Support
All versions of T4 TimeSaver include free, unlimited technical support, in both French and English, for the duration of your annual user license. If you have a problem expert help is only an email or phone call away.
Email Technical Support is available Monday to Friday, 9:00 AM to 8:00 PM EST and Saturday as conditions permit.
Telephone Technical Support is available Monday to Friday, 9:00 AM to 5:00 PM EST.
Online support is available at the T4 TimeSaver User Group Forum
